A Few FAQs
Finally,
Put an End to Your Daily Problems and Build Your Income!!
Q1.
What impact will the GLOBAL System have in my cleaners?
Answer:
Your
cleaners will look more professional.
Your income increases.
Your work becomes simple and accurate.
Q2.
How can I increase my income?
Answer:
Automatic
computer upcharging.
Mail
occasional cards and discounts coupons to encourage customers to visit.
Use
of the computer will save you much time and employee wages. The
case of overdue garments is reduced in number.
Mishandouts and loss of
garments are prevented.
Q3.
Will I have a loss
if the customers address and telephone number is not recorded on the
invoice, disabling me to contact the person?
Answer:
Phone
numbers and addresses are always printed on invoice; and all invoices
that have not been picked up for more than one month may be viewed on
the screen.
Q4.
What about the hassle of searching through piles of invoices when
a pickup customer comes in without his stub?
Answer:
The
computer shows all recorded data.
Q5.
What if the customer returns with a garment that had been
mishanded out to him?
Answer:
The computer has all invoice information in memory and lets you
immediately retrieve it on screen.
Q6.
What do I do when I suddenly forget the name of a frequent
customer and feel awkward to ask?
Answer:
You can search the Name simply by inputting either the first
letter (if that, at least, can be recalled) or ask for the customers
phone number.
Q7.
Can I print the
customers first name too?
Answer:
Of course, its certainly possible to print out the
customers full name; customers feel closer and more comfortable when
referred to by their first name.
Q8.
Can the computer remember what type of starch a customer prefers
so that I dont have to repeat asking?
Answer:
Yes. The computer
has all significant data on memory.
Q9.
What are the types of mail I can send out to my customers?
Answer:
Birthday card; Thank You card; Wedding Anniversary card. Mailing list function allows you to print label stickers for
all customer addresses.
Q10.
How can I determine whom my VIP customers are?
Answer:
Customers may be sorted according to importance; customers
total number/amount of sales, number of visits, and item descriptions
all appear on your screen for easy reference.
Q11.
How do I take care of all the many customers coming in at once?
Answer:
Only the GLOBAL Systems Quick
Mode can resolve this problem.
Q12.
With a computer, can I trust my employees to operate the cleaners
while I leave in and out?
Answer:
Due to accurate record memory of the computer, you need only to
check the total number of sales right before closing your cleaners at
the end of the day.
Q13.
Is it mandatory that I use the serial number of the invoice?
Answer:
No, you can use 2 different sets of invoice numbers.
Q14.
Is there any way to prevent problems caused by lost invoices of
charge customers?
Answer:
Even without an invoice, the computer will print for you each
customers bill totaled at the end of the month.
Q15.
Is there any easier way to do inventory and detect any orders
given to customers without having cash put in the register?
Answer:
Yes.
With the barcode gun (optional), simply record the conveyor
number and it's respective invoice number and the computer will
automatically do the rest. This
saves you time and labor over manual control.
At
any desired time, whether by month or week or even day, you can view the
number of orders to see which have been picked up without having put
money in the register.
Q16.
How can I prevent problems, such as, missing or lost garments?
Answer:
The standard system has a Tag Search function which searches for
all missing/lost garments.
The
Tagging System is an option that allows you to print garment tags
according to number of pieces. The
following are printed, as well, for reference:
invoice number, type of item, date of pickup, and customer name.
This expedites your work time and prevents tag loss.
Q17.
Can the system provide statistics on inactive customers and
automatically generate mailing labels for them?
Answer:
Sure.
As a matter of fact, for inactive customers you can send We
Miss You cards provided as an option by Global.
You may opt to include discount specials on these cards as an
incentive to visit your cleaners.
Q18.
I think I ought to shop around before making any computer system
purchases?
Answer:
By all
means, you should! But
dont waste too much time and money
..You wont regret even if you
make your decision to purchase now.
We will provide this system to
you at the most reasonable price. As
an addition, you will be guaranteed the best After Service, plus you
will continually receive updated programs.
Q19.
What can I do if I cant afford to buy the system right away?
Answer:
We
have a lease plan (18-60 mos.) for customers like you, or upon request,
Global Inc. can divide the payment by 3 at no interest rate.
Need
more information? Call 1-877-361-0388. We will give you all the
information you need. Request information here
online.
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